BENEFITS of Working with a Neutral Telecom Agent for Telco & Cloud Solutions

Benefits of working with a Supplier-Neutral Solutions Provider

Who We Are

We’re your one-stop source for unbiased sales and service on custom voice solutions, data solutions & , cloud services and technology that meet your needs and exceed your expectations. When you’re looking for a full-service telecom and technology broker, Simplified Communications Group should be the first call you make. Once you shop around, you’ll find that we’re the only team who’ll give you the personalized attention you deserve, backed by the experience you require.

Why You Need Us

Your voice services, data services and technology services are crucial to your success. In this competitive business environment, you need to be able to communicate quickly, directly, and clearly at all times. Start with the best and know you’re being taken care of from Moment One.

All businesses, large & small, regardless of their industry need to have phone, internet & certain technology products to run their business. That’s where we come in. We meet with clients to find out what their needs are now & for the future, contact providers who would be a good fit based on the meeting, do the shopping for the client, compile side-by-side pricing in a proposal to present to the client, project manage the deployment & installation, and take care of any service or billing issue at no cost to the client from us.

When you shop a direct carrier or direct vendor, you’re bound to the limits of the specific products they offer. But at Simplified Communications Group, we have access to all of the carriers and know the ins and outs of every provider’s services and product lines. We even have access to wholesale pricing and options for your telecom expense that direct agents never see. We’ll work with you to find a comprehensive solution that you need, at the best possible price.

What Sets Us Apart

Customer care is our top priority. Our agents know their stuff and they always put the customer first. After all, your job is to run your business –it’s our job to make it as easy for you to do that as possible. Let us do the legwork and handle the installation, cover your telecom/technology billing management and project management. And most of all, know you can call on us anytime, anywhere, to troubleshoot problems and answer your questions.

TOP 10 BENEFITS of Working with a Supplier-Neutral Telecom Agent

Today’s companies are gaining massive benefits from leveraging strategic Cloud and telecom services.  If you're considering a migration to the Cloud or an integrated telecom/data solution, here are ten reasons you should partner with a supplier-neutral Telecom Agent, rather than going direct-to-carrier.



  1. Gain access to unlimited supplier options.                                                                                                   You'll get the best supplier options for your company's needs. Your Telecom Agent will filter the optimum telecom and Cloud providers based upon your specific objectives and their strengths.

  2. Secure a single point of contact.                                                                                                                     You'll get one "throat to choke", meaning less finger pointing and fewer headaches for you. When you've got a question, a concern or an issue to resolve, you only need one phone number.

  3. Obtain personalized strategy & solution planning                                                                                     Get strategy and experience from a seasoned expert who lives and breathes telecom & Cloud integration's. Your Telecom Agent will carefully construct the perfect plan for your company.

  4. Eliminate the pressure of quota-based supplier/carrier salespeople.                                       Going supplier direct often means dealing with a one-track minded sales rep. Telecom Agents have no quotas to fill, so their recommendations are unbiased.

  5. Develop a long-term relationship.                                                                                                                  Carrier sales reps frequently jump companies, while Telecom Agents are vested in their own businesses. No more turnover-related hassles.

  6. Gain a trusted advisor.                                                                                                                                       A Telecom Agent acts as an extension of your team, guiding you with recommendations tailored specifically to your company's goals.

  7. Acquire greater leverage.                                                                                                                                   The best Telecom Agents develop strong relationships with the Cloud suppliers and telco carriers, which comes in handy when negotiating contracts or resolving service issues.

  8. Recover lost hours.                                                                                                                                              By outsourcing your Cloud & telecom integration tasks, you regain all those hours you would have spent strategizing, vetting the various providers, and negotiating contracts.

  9. Focus on what you do best.                                                                                                                               And let your telecom agent take care of the rest. You'll be much more effective at what you already do. Adding another expert to your team will increase your peace of mind.

  10. Stay cutting edge on technology.                                                                                                                     Telecom Agents keep their fingers on the pulse of evolving Cloud and telecom technologies, so you can leverage the right solutions to increase efficiency and productivity.